With the objective to provide a seamless online shopping experience to customers in India and globally, the e-commerce giant Amazon India on Sunday announced that it is offering temporary or seasonal employment opportunities to 20,000 people in customer support services.
The company will be hiring people under its Virtual Customer Service programme that offers flexible work-from-home options.
Those looking to become a part of Amazon India under this hiring process should have minimum educational qualification of 12th standard pass, and should be proficient in Hindi, English, Tamil, Telugu or Kannada.
The company is looking to hire people in Noida, Pune, Hyderabad, Kolkata, Jaipur, Chandigarh, Coimbatore, Mangaluru, Indore, Bhopal and Lucknow.
Created to address the higher volume of traffic anticipated by Amazon India in the next 6 months, these fresh positions will be typically for 3 to 6 months.
“We estimate that customer traffic will further scale up over the next 6 months with the onset of Indian and global holiday seasons,” said Akshay Prabhu, Director – Customer Service, Amazon India.
As shared by an individual involved with Amazon’s hiring process, each person hired for these roles would be paid between Rs. 15,000 and Rs. 20,000 per month based on the location and role.
These temporary positions are likely to shift to permanent roles towards the end of the year based on the individual performance as well as business needs.