One of India’s biggest physical marketplace, DLF Malls has unveiled exciting new features on its ‘DLF Malls Lukout app’ to facilitate safe and convenient shopping experience for its customers post the lockdown.
The new ‘Shop Safe’ feature on the app uses advanced algorithms, data from multiple sensors to calculate real-time mall traffic and safety updates, and informs customers on the permissible number versus actual number of people (at any given point of time) in the mall as per social distancing norm.
This would help consumers to take informed decision on the time to visit the mall. The app also allows shoppers to express check-in through Safe Pass or their Aarogya Setu QR code.
This has helped the DLF Shopping Malls to transform the overall experience during the current times of pandemic. The features in the app enable the customers to plan their mall visits by pre-booking their time slot while sitting at home.
Another one-of-its-kind new feature is the ‘Lukout Closet’, which is a digital wardrobe for fashion enthusiasts. This complete immersive visual experience helps curate the look as per season’s latest trends.
Furthermore, an exclusive DLF Malls Shop Assist service connects consumers with brand’s store manager directly. This feature also enables shoppers to enjoy live video calling and virtual video navigation.
DLF Shopping Malls has also upgraded an all-inclusive feature of contactless dining introduced across the restaurants and food courts at DLF Malls and this allows consumer to book a table, check out digital menu and pre-order with an option of direct payment.
Pushpa Bector, Executive Director, DLF Retail, said “In line with our commitment of providing a safe and pleasurable shopping experience for our consumers, we are delighted to introduce our revamped app ‘DLF Malls Lukout’. With features like ‘Shop Safe’ and ‘Lukout Closet’, our aim is to help and guide our customers so that they can maintain social distancing and shop with new energy & confidence. With this, we want to provide the safest and most convenient shopping experience for not just our customers who are visiting the malls, but also for those who are at home and want to shop at our properties.”
DLF Malls has unveiled a new brand film to showcase these new features of the ‘DLF Malls Lukout app’ and has also introduced a new logo. A one-stop solution that offers real time traffic, express check-in with safe pass, curb side pick -up and contactless dining, the app is available for download on Google and Apple Store.