Fashion brand Monte Carlo has teamed up with Salesforce to enhance its customer engagement efforts across multiple platforms. The brand will utilise Salesforce’s Data Cloud to create a comprehensive, unified view of each customer, improving efficiency across all communication channels.
Sandeep Jain, Executive Director of Monte Carlo Fashions Ltd, commented on the partnership, stating, “Our collaboration with Salesforce reinforces our commitment to delivering exceptional customer experiences. This partnership will help us streamline operations, enhance customer interactions, and drive growth.”
Aditi Sharma, Regional Vice President of Retail at Salesforce India, added, “Salesforce recognizes the critical role of trust, digitization, and personalization. By integrating their innovative approach with Salesforce’s advanced technology, Monte Carlo will elevate customer engagement, achieve operational excellence, and foster sustainable growth.”
Monte Carlo distributes its products across India through a broad network of select brand outlets, countrywide chain stores, and leading e-commerce platforms.
