The Indian Retail Industry came together at Retailers Association of India’s (RAI) Retail Leadership Summit (RLS) 2022, recently in Mumbai – in its efforts to dive deep into the evolving landscape of retail in the post-pandemic era.
Kumar Rajagopalan, CEO, RAI said, “Today’s consumers believe much more in health & wellness and sustainability. Trends that are definitely going to change retail include Metaverse, 5G, Open Network for Digital Commerce (ONDC) – which will enable many small retailers to get on digital commerce, quick commerce with new players coming in who are not traditionally retailers and video commerce.”
Anil Agrawal, Additional Secretary, DPIIT, Govt. of India was the Chief Guest of the Summit and addressed the delegates virtually. The Guest of Honor of RLS 2022 Nandan Nilekani, Chairman and Co-Founder, Infosys and Founding Chairman UIDAI (Aadhaar), addressed the delegates virtually on how technology is transforming the retail industry in the country providing credit access to millions of small retailers and helping the market to grow. Thampy Koshy, MD & CEO, ONDC gave a presentation on ONDC.
Ashwin Khasgiwala, Chief Operations Controller, Reliance Retail Ltd. & Director, Reliance Brands Ltd.; Susanne Pulverer, CEO & Chief Sustainability Officer, IKEA India; Elizabeth Clarke, Conservation Director, WWF-Singapore; Damodar Mall, CEO – Grocery Retail, Reliance Retail Ltd.; Devndra Chawla, MD & CEO, Spencer’s Retail & Nature’s Basket; Gunjan Shah of Bata India; Kulin Lalbhai of Arvind Ltd. and many other stalwarts of the industry had thought provoking discussion on various topics.
Abhishek Ganguly, MD, Puma India & South East Asia; Kavita Rao, Country Commercial Manager, IKEA India; Manish Kapoor, MD & CEO, Pepe Jeans India Ltd.; Raghu Rajagopalan, President & COO, Max Retail Division (Lifestyle International); Sanjay Vakharia, CEO, Spykar Lifestyles Pvt. Ltd.; Vineet Gautam, CEO & Country Head, Bestseller Retail India also shared their views on various topics.
Winners of India’s Retail Champions Awards 2022 were also honoured on this occasion. In Apparel & Lifestyle category, Trent Ltd. and Baazar Kolkata won awards, while in the department store section, Shoppers Stop got the awards.
Bharat Tex Special Report 2026 
