Spanish fashion retailer Zara, part of the Inditex Group, is intensifying its focus on India through new store openings, refurbishments and the rollout of advanced in-store technologies to strengthen its omnichannel presence in the country.
As of June 2025, Zara operates 22 stores in India along with its own online platform. The company stated that it continues to see strong opportunities in the market, which is underscored by its latest projects in the country. Recent additions include new outlets in Pune’s Mall of the Millennium in August 2024 and Bengaluru’s Phoenix Mall in September 2024. By the end of 2025, the brand plans to reopen an enlarged and refurbished store in New Delhi’s Pacific Mall.
In Bengaluru, Zara has introduced a tech-first store format with features such as self-checkout with cash options, fitting room reservations, two-hour in-store pickup for online orders, product location via the mobile app and dedicated return counters for both online and offline purchases. The company said its commercial model is based on continuous listening to customer requests and analysing retail habits to deliver large, attractive and efficient stores enhanced with innovative technological tools.
Globally, Inditex is investing US $ 2.11 billion in 2025 to integrate technology, upgrade online platforms and optimise commercial spaces. Its logistics hubs in Spain, Portugal, Morocco and Türkiye enable deliveries to Indian stores twice weekly, ensuring faster inventory turnover.
