Theme: A self-checkout system in apparel retail works by tagging each item with a unique identifier (barcode or RFID). Customers use a scanner to scan item barcodes and the system verifies them against the store’s inventory. After scanning, customers choose a payment method and the system processes the transaction. Items are placed in a bagging area and security measures prevent theft.
Although the system aims to enhance the shopping experience by providing a quick and efficient self-service option for customers, there are diverse opinions in the industry on whether self-checkout technology works well for all types of retailers or does it need time to strengthen its presence. Team AR conducts a survey in the industry to gauge their opinion on this latest technological solution and the results are interesting!
The global Self-Checkout system’s market size is projected to reach US $ 4.38 billion by 2028, from US $ 2.70 billion in 2023, at a CAGR of 10% during 2023-28. |

Industry’s Remarks
“Exposure to self-checkout system in Indian retail shall remain minimal”
“People like the personalised service when they shop in-store and usually they tend to spend time there; however, if they need to shop, then fast self-checkout can be a feasible solution”
“The system definitely increases efficiency by 50% and customer satisfaction by 25%”
“Impactful”
“It reduces customers’ time in queue and helps stores in managing queues in much better way. A go-to solution for retailers”