Instamart Appoints Gautam Swaroop as Chief Business Officer

Q-commerce platform Instamart has appointed Gautam Swaroop as its new Chief Business Officer (CBO). 

Swaroop will oversee Instamart’s commercial operations in his new role. His responsibilities will include driving customer growth, managing product categories, strengthening brand partnerships, and leading business expansion initiatives. 

Swaroop brings over two decades of leadership experience across consulting, pharmaceuticals, hospitality, and technology. He began his career at McKinsey & Company, where he served as Associate Principal for more than 10 years.

He later spent over 11 years at Dr. Reddy’s Laboratories, where he held various senior leadership roles across strategic planning, business development, portfolio management, and international business operations. 

Most recently, at OYO, he served as CEO, OYO China, before taking over as CEO – International Hotels & Homes, leading the company’s international hotel business. 

Commenting on the appointment, Girish Menon, CHRO, Swiggy, said, “Instamart is at an exciting juncture in its journey as we expand our offerings across differentiated assortment and consumption occasions and deepen partnerships with brands. Gautam brings deep expertise and a proven track record of scaling businesses in dynamic, fast-paced industries, and his leadership will be beneficial as we continue to deliver unparalleled convenience to consumers. I’m delighted to welcome him to the team.”

Speaking on his new role, Gautam Swaroop, CBO, Instamart, said, “I’m excited to join Instamart at such an important juncture in its growth journey. I look forward to partnering with the teams across the business to drive growth, build stronger consumer and partner experiences, and create enduring value as we scale.”

The appointment comes as part of a broader expansion of Instamart’s leadership team. The company has also recently appointed Srikar Adavi as Vice President, Ad Monetisation, and Hardeep Kaur as Associate Vice President, Category (FMCG), among other senior hires.